Cancellation conditions Individual guests:

The General Terms and Conditions for the hotel industry AGBH of 2006. For furhter information see www.hotelverband.at/down/AGBH_061115.pdf .

Take the opportunity to take out travel insurance. You will find info, see www.europaeische.at/privatreisen/urlaub-in-oesterreich.html 

Cancellation free of charge of individual reservations is possible up to 1 day (15:00/ 3:00 p.m.) prior to arrival. The hotel reserves the right to charge the first night of the reservation in case of late cancellation or no-show.

Platform for online dispute resolution the European Commissionec.europa.eu/consumers/odr    

Group bookings:

For Group offers, group reservations and group paymant and cancellation policies contact willkommen@artewien.at