Cancellation conditions Individual guests:

The General Terms and Conditions for the hotel industry AGBH of 2006. For furhter information see www.hotelverband.at/down/AGBH_061115.pdf .

Take the opportunity to take out travel insurance. You will find info, see www.europaeische.at/privatreisen/urlaub-in-oesterreich.html 

Cancellations of individual room reservations no cancellation fees will be charged 24 hours before arrival. After this period, the total amount of reserved capacity will be billed.

Platform for online dispute resolution the European Commissionec.europa.eu/consumers/odr    

Group bookings:

For Group offers, group reservations and group paymant and cancellation policies contact willkommen@artewien.at